At Rajasthan Telecom, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our store in Vaishali Nagar, Jaipur, Rajasthan, access our website, or interact with us via phone or WhatsApp.

By using our services, contacting us, or making a purchase, you agree to the collection and use of information in accordance with this policy.

We only collect essential information required to deliver high-quality mobile products, repair services, exchange offers, and customer support:

• Personal Contact Details: Your name, phone number, email address, and billing/shipping address when making purchases or booking repair appointments.
• Device & Service Information: Model details, IMEI numbers (for warranty activation and device repairs), and old device details for trade-in estimations.
• Communication Records: Messages, feedback, or inquiries submitted via our contact forms, WhatsApp chat, or direct phone calls.
• Technical Data: Standard web log data such as IP address, browser type, and page visits to optimize website speed and user experience.

Your personal data is strictly used for legitimate business operations to serve you better:

• Fulfilling product orders, invoices, and official brand warranty activations.
• Updating you on mobile repair progress, device availability, or pre-booking status.
• Assisting with zero-cost EMI financing and trade-in exchange valuations.
• Responding promptly to your inquiries via WhatsApp or phone calls.
• Improving store services, inventory management, and customer support standards.

We enforce physical, technical, and managerial safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

We never sell, rent, or trade your personal information to third-party marketing companies. Data is only shared with authorized brand service centers or financial institutions (for EMI/loans) when explicitly requested by you.

You have full ownership and control over your personal information:

• Request a copy of the personal details we hold about your purchases or repair records.
• Request updates or corrections to any inaccurate contact information.
• Opt-out of any promotional updates, offer messages, or notifications at any time.

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, feel free to reach out to us: