Privacy
Policy

At Rajasthan Telecom, we value the trust of our customers across Jaipur. This Privacy Policy outlines the simple and transparent principles regarding information collected through our marketing website, customer service telephone calls, and direct WhatsApp conversations.

As a local electronics store located in Vaishali Nagar, Jaipur, we treat your privacy with the utmost respect and operate strictly in accordance with applicable Indian laws.

We collect only the minimal information necessary to deliver quality customer support, stock verification, and store inquiries:

• Website Analytics: Anonymous usage data such as pages viewed, general geographic region, browser type, and operating system via privacy-focused analytics tools to improve website performance.
• Meta Pixel & Advertising Signals: Anonymized interaction tags that help us evaluate digital marketing efficiency and measure whether our local ads effectively reach customers seeking tech products in Jaipur.
• WhatsApp Messages & Inquiries: When you initiate a chat with us via WhatsApp, we receive your phone number and the message content (such as device models inquired about, repair questions, or exchange valuation requests).
• Walk-In & Invoice Data: Customer details provided when completing a retail purchase at our store for official Indian GST invoicing and manufacturer warranty registration.

We uphold a strict zero-tolerance policy against data exploitation:

Information shared with us is used solely by our store team to answer your questions, check device stock, calculate estimated exchange valuations, and arrange store visits.

For customers inquiring about 0% Downpayment EMI schemes or festive promotional banners:

Important Disclaimer: All financing and EMI options are subject to customer credit approval, financial partner terms (such as Bajaj Finserv, HDFC Bank, IDFC FIRST Bank, and TVS Credit), and applicable processing fees. Our website provides indicative estimates; final eligibility and loan agreements are processed by the respective financial institutions.

If you have questions about this privacy statement or wish to request the removal of your conversation history, please contact our store team: